Software Engineer - Trust & Safety (Remote)

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<p>GitHub has a strong pedigree as a domain-specific social network aiming to connect communities through software collaboration. As with other social networks, GitHub is subject to users who aim to engage in bad behavior, resulting in complex user-facing issues with real-world implications. As a Trust & Safety Software Engineer, you will be at the forefront of protecting our community by building and maintaining infrastructure and tools to create a safe, inclusive, and productive environment for GitHub users. Specifically, this includes engineering tooling for:</p> <ul> <li>Abuse detection and remediation</li> <li>Resolution of DMCA takedown requests</li> <li>Screening for harmful content</li> </ul> <p>As time progresses we expect to explore more innovative and exhaustive approaches to identify, anticipate, and fight abuse on our platform. </p> <p><strong>About the Team</strong></p> <p>You will be working with a dedicated cross-functional team that includes Hubbers from GitHub’s Security & Legal organizations. This includes collaboration with the Platform Health team which combats abuse at scale, the Security Incident and Response team (SIRT) which responds to security incidents, and GitHub Legal which owns the Terms of Service and serves as stakeholders in defining and enforcing Trust & Safety standards for the platform.</p> <p><strong>What We Value</strong></p> <ul> <li>Collaboration: We believe the best work is done together.</li> <li>Empathy: We believe in putting people first.</li> <li>Quality: We believe in setting the standard for excellence.</li> <li>Positive Impact: We believe in making the world a better place through our work.</li> <li>Shipping: We believe in creating things for the people using them.</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Write and review front and back-end code to scale our abuse moderation operations.</li> <li>Advocate for safety on GitHub. Work with Trust & Safety analyst partners to identify abuse and engineer detection or prevention strategies to mitigate harm.</li> <li>Work with your team to define and prioritize novel solutions related to safety.</li> <li>Provide thorough documentation for the systems you help build.</li> <li>Encourage the technical growth of your peers.</li> <li>Review new products and provide consultation to product teams.</li> </ul> <p><strong>Minimum Qualifications</strong></p> <ul> <li>Strong written and verbal communication skills.</li> <li>Experience in any of these technologies: Javascript, Typescript, React, GraphQL, Ruby, Rails, Java, Flink, Python, Go, C#.</li> <li>Analytical and problem-solving skills.</li> <li>Passionate about solving customer problems, both internal and external.</li> </ul> <p><strong>Preferred Experience</strong></p> <ul> <li>Interest in or experience fighting spam, malware, fraud, or attack activity at scale.</li> <li>Experience in stream processing and data pipelines.</li> <li>Demonstrated experience bringing shape to ambiguous technical challenges.</li> </ul> <p>Minimum salary of $90,700 to maximum $192,400 + bonus + equity + benefits.</p> <p>Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.</p><div class="content-conclusion"><p><strong>Who We Are:</strong></p> <p>GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.</p> <p><strong>Leadership Principles:</strong></p> <p>Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness</p> <p><strong>Why You Should Join:</strong></p> <p>At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote</p> <p>We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.</p> <p>GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!</p> <p>Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.</p> <p>#LI-POST</p></div>

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...