Customer Support Officer – Entry Level (UAE Nationals)

General Overview:
We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles. This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediately.

As a Customer Support Officer, you will be responsible for handling customer inquiries, providing timely support, managing documentation, and ensuring a smooth and positive customer experience.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or other channels promptly and professionally.
  • Provide accurate information and resolve basic service-related issues.
  • Maintain and update customer records and documentation.
  • Coordinate with internal teams to ensure timely follow-ups and issue resolution.
  • Support service processes while adhering to company policies and standards.
  • Ensure high customer satisfaction through clear communication and problem-solving.
  • Manage multiple tasks while maintaining strong attention to detail.
  • Adapt to evolving customer service procedures and workflows.
Requirements:

  • UAEN with a Family Book
  • High School or Diploma qualification
  • 1–2 years of experience in customer service, operations, or administration (preferred)
  • Strong communication skills in Arabic and English
  • Proficient in computer use and Windows-based applications
  • Organized, detail-oriented, and able to work in a fast-paced environment
  • Available to join immediately

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