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Part-Time Telephone Interviewer for Maine Based Research Company

April 23, 2026

MAINE RESIDENTS ONLY!

IF YOU DO NOT RESIDE IN THE STATE OF MAINE, PLEASE DO NOT APPLY!

Market Decisions Research is hiring Part-Time Survey Interviewers to work remotely for our Research Call Center. This is an entirely work from home opportunity with all training paid and conducted on-line.

These are long-term, not temporary, opportunities with a flexible schedule consisting of a combination of weekday evening and Saturday hours.

This is a great opportunity for college students looking to build their resumes, working adults or retirees looking for a second/supplemental income, or anyone desiring a part-time schedule that offers flexibility and meaningful work.

Interviewers conduct phone surveys on a variety of interesting topics using our Computer Assisted Telephone Interviewing(CATI) software.

We mainly survey on important public issues: health care, health insurance, employment for people with disabilities, public health education, and other topics.

Applicants should be comfortable with asking questions of a sensitive nature objectively without judgement.

Our clients use the data we collect to measure and improve public health programs and education, vocational rehabilitation and employment services, and health insurance programs.

If you are a college student majoring in sociology, psychology, political science, or a health care field, this position can build your resume. Additionally, Market Decisions Research values life experience and encourages mature adults and retirees to join our team.

Market Decisions Research provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, gender, national origin, age, disability, sexual orientation, gender identity, veteran status or any other status protected under applicable federal, state and local laws. We take pride in the diversity of our current staff and seek diversity in our applicants.

Market Decisions Research is an E-Verify enrolled employer.

Required Skills:

Ability to read smoothly and clearly from a script, asking questions that are sometimes sensitive in nature.
Record answers succinctly and accurately.
Ability to accurately document and track work progress and status both on and offline.
Ability to establish and maintain a positive, professional rapport with people from a variety of backgrounds.
Maintain neutrality by asking questions as written, staying on script, and using non-directional probing to get accurate answers to questions.
Respect the confidentiality of respondents and data collected.
Windows-based computer proficiency, including typing 30 words per minute, reading and responding to email and chat messages and use of Google Chrome to navigate multiple websites and switching between with confidence.
Responsive to coaching and feedback.

Education and Experience:

A high school diploma or equivalent is required.
Applicants with experience or college coursework in public policy, social services, health care, social sciences, or related field are encouraged to apply.
Call center, canvassing, or other similar experience is highly desirable but not required.
Prior Remote work experience is also a plus.

Market Decisions Research provides full training on interviewing techniques and our industry-specific software, as well as project specific training and ongoing coaching, support and feedback on job performance.

Other Mandatory Requirements

Reside in the State of Maine
Work at least 16 hours per week – Weekday evenings 5 PM-9 PM and Saturdays Between 10 AM and 6 PM (Schedules up to 35 hours per week may be available.)
A desktop or notebook computer (no Apple/Mac, Chromebooks or tablets) that meets the following minimum requirements:
Windows 11 Home/Professional or Higher Operating System
Active and up to date Antivirus program(Windows or Symantec firewall preferred)
Google chrome
4.0 GB RAM
DSL/Cable or other Internet source delivering 10 Mbps of greater download and 5Mbps upload

Having your own headset with microphone that you are comfortable with is beneficial, however MDR will provide one if needed.

Physical Requirements:

This is sedentary work requiring good manual dexterity with repetitive motions of wrists, hands, and fingers. Must have vision sufficiently correctable to work with a computer monitor. Must have excellent listening skills to receive information through oral communication.

Market Decisions Research will work with candidates with disabilities to identify reasonable accommodations and encourages candidates with disabilities to contact Gary Hauger, Call Center Manager, to discuss any accommodations that may be necessary during the hiring process.

To Apply

Please respond with your resume and a letter of interest that includes your available start date as well as your preferred schedule.

Contact info:

Gary Hauger – Call Center Manager
Market Decisions Research
511 Congress Street Suite 801
Portland, Maine 04101

Phone: 207-767-6440 x 1717

Fax: 207-767-8158

Web:

Job Type: Part-time

Pay: $15.75 - $16.75 per hour

Benefits:

Flexible schedule
Paid time off

Experience:

Call center: 1 year (Preferred)

Language:

Spanish (Preferred)

Location:

Maine (Required)

Shift availability:

Night Shift (Required)

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...