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Talent Development-Technical Trainer

May 19, 2026

Description

Job Summary

We are a company driven by our values excellence, possibility, leadership, service, celebration, and integrity. The Technical Trainer/Talent Development Assistant is responsible for the coordination and delivery of technical trainings and assisting the department with all data maintenance for talent development records. This role focuses on enhancing employee capabilities, ensuring compliance with state regulations, ensuring the department is audit ready and supporting Heartspring’s mission, values, and culture.

As a Technical Trainer, you will:

Ensure our staff are equipped to deliver a high level of client services by exhibiting excellence through:

Training Delivery & Support: Deliver hands-on compliance and technical trainings such as NCI, CPR and Driver Safety. Ensure all materials, equipment, and supplies are prepared and available for each session. Assist with setup and provide logistical support to trainers and facilitators. (Leadership, Service)
Program Logistics: Support the coordination of training schedules, room reservations, and participant communications. Maintain accurate attendance records and assist with learning management system (LMS) data entry. (Excellence)
Employee Engagement: Foster a safe and supportive learning environment during training sessions. Encourage active participation and provide guidance to learners in real-time. (Celebration)
Compliance and Documentation: Ensure all department training records are accurately maintained and filed in accordance with regulatory and organizational standards. (Integrity)
Professional Development: Maintain required certifications and participate in ongoing training to enhance facilitation skills and technical expertise. (Possibility)
Professional Responsibility: Adhere to code of conduct and company policies, review published communications, escalate concerns through chain of command, and ensure confidentiality. Other duties as assigned. (Integrity)

Requirements

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s in Human Resources, Business, Organizational Development or related field, preferred.
1-2 years in Talent Development or Human Resources support, preferred.
Ability to become NCI Associate Instructor Certified, CPR/First Aid Instructor Certified and Defensive Driving Instructor Certified immediately upon hire.
Experience with developmental disabilities in residential, school or adult settings preferred.

You are a great fit for this role if you have:

Strong relationship-building, interpersonal and emotional intelligence
Excellent written and oral communication skills
Engaging, motivating and facilitating training with large groups (15-80 people)
Proficiency with Microsoft Office Suite, or related software
Highly detailed to complete data entry
Flexible schedule to accommodate various shifts

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...