ServiceNow Platform Administrator 102206 Remote / Telecommute Jobs

ServiceNow Platform Administrator Location Remote Required Clearance Public Trust Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay. Required Skills • Minimum of five (5) years of hands-on experience in ServiceNow platform administration, configuration, and architectural support. • Current ServiceNow Certified System Administrator (CSA) certification is required. • Experience with core ServiceNow modules, including Incident, Problem, Change, Request, Knowledge, and CMDB. • Experience administering the ServiceNow platform, including users, groups, roles, ACLs, and overall platform configuration. • Experience configuring and supporting workflows, business rules, forms, catalogs, reports, dashboards, and notifications. • Experience managing platform updates, releases, instance clone activities, patches, and upgrades. • Experience monitoring platform performance, instance health, and maintenance activities. • Experience supporting integrations between ServiceNow and other enterprise systems. • Experience collaborating with stakeholders to gather requirements, support enhancements, and participate in solution reviews. • Experience maintaining platform governance, compliance, data quality, documentation, and SOX audit activities. • Experience providing end-user support, training, and operational guidance. • Working knowledge of JavaScript and ServiceNow development concepts sufficient to support technical review and solution guidance. • Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance testing. • Experience providing architectural guidance for platform design, integration strategy, and long-term maintainability. • Ability to use AI capabilities in daily work to improve productivity and solution quality. • Strong communication, troubleshooting, organizational, and rapid task switching skills. • ServiceNow Administration, ServiceNow Tier 3 support, ServiceNow release management. • ServiceNow troubleshooting, ServiceNow upgrade management Education Bachelors

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...