Aon is looking for a Principal Claims Consultant

As part of an industry-leading team, you will help empower better decisions for our clients by delivering innovative and effective solutions as part of our Aon Global Risk Consulting business group. You will report directly to the Director of Aon’s Claims Preparation, Advocacy and Valuation team in the United Kingdom.

The role is to lead and manage large, complex property damage / business interruption losses on behalf of Aon Commercial Risk Clients.

Key aspects of the roles & responsibilities include:

• Advising on initial decisions with regards to mitigation and reinstatement to regain pre-loss operational position in the most cost effective and time efficient manner.
• Assisting in determining the cause of the incident and working with the insurers loss adjusters to establish how the policy will respond.
• Calculating an order of magnitude and cash flow forecast to always ensure a cash neutral position.
• Collating, allocating and supporting all items of expenditure to substantiate the claim in accordance with the terms of the policy.
• Providing advice into the methodology and quantification of business interruption losses.
• Compiling interim claim submissions through to a final submission with a negotiated settlement.
• Managing the claims process through to successful settlement and closure.
• Leading communication with clients, insurers, loss adjusters and other third parties involved.
• Being the main point of contact for the insured’s risk management and site personnel.
• Being the main point of contact to manage loss adjusters and other insurer representatives.
• In addition, providing Aon clients with pre-loss assessments of their programmes.
• Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Additionally, as a principal consultant, you will be expected to contribute to the practice group’s growth strategy including:

• Developing and implementing strategies to expand relationships with internal and external clients of the firm.
• Understanding client and market trends to expand the teams service offering.
• Developing and maintaining broad relationships with potential opportunity providers within or outside the Aon network.
• Possessing positive continuous relationships within the loss adjusting and claims industry.
• Assisting in driving forward key initiatives of leadership.

Skills and Qualifications:

• Experience as a qualified loss adjuster, forensic accountant, claims manager, claims consultant or equivalent; dealing with commercial lines and multinational clients
• Strong policy interpretation, and technical insurance skills;
• Knowledge in project scheduling and construction estimating;
• Knowledge of replacement valuations or physical property;
• Ability to lead a large claim and conduct C-suite level discussions;
• Strong project management, communication and stakeholder management skills;
• Strong client advocacy skills;
• Effective communication of information for explaining technical concepts
• Ability to work interpersonally with various project, internal, and client teams;
• Ability to effectively network;
• Ability to travel domestically and internationally, sometimes at short notice;
• Languages preferred;
• MS Office proficiency essential.

Salary and Benefits

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexiblee benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation.

Our Colleague Experience

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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