Secretarial Assistant - Peterborough

November 12, 2025

Other Jobs To Apply

No other job posts for this day.

Job summary

Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!

We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join Ophthalmology within the Head & Neck Unit at Peterborough City Hospital.

The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.

Main duties of the job

To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, to assist in the smooth running, participation and efficient organisation of the daily routine duties in the Ophthalmology department.

To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.

To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.

To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.

To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.

Provide assistance to the other members of the team and assist with their workloads as necessary.

About us

We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

176-S-7106779-B

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Job description

Job responsibilities

Please refer to the job description and person specification for more information regarding the job role.

Job description

Job responsibilities

Please refer to the job description and person specification for more information regarding the job role.

Person Specification

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Desirable

NVQ 2 in Business and Administration

Experience

Essential

Previous Secretarial/Office experience
Experience of working with the general public and/or professionals
Demonstrate an understanding of customer care/ability to work with sensitive and confidential information

Desirable

Experience of using MS Office, particularly MS Word and Outlook
Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems

Key skills

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Commitment to self-development
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Person Specification

Education and Qualifications

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Desirable

NVQ 2 in Business and Administration

Experience

Essential

Previous Secretarial/Office experience
Experience of working with the general public and/or professionals
Demonstrate an understanding of customer care/ability to work with sensitive and confidential information

Desirable

Experience of using MS Office, particularly MS Word and Outlook
Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems

Key skills

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Commitment to self-development
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...