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Product Owner, Healthcare Technology (Fully Remote)
About the position Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit www.centaurihs.com. Role Overview SAFe Agile Product Owner - Out of State Medicaid Enrollment & Billing We are seeking a highly strategic and collaborative SAFe Agile Product Owner to lead the development and continuous improvement of our Out of State Medicaid Enrollment and Billing product within a Scaled Agile Framework (SAFe) environment. This critical solution empowers hospitals and health systems to efficiently identify, enroll, and secure reimbursement for Medicaid-eligible patients residing outside of the facility's state of operation. As Product Owner, this critical role will serve as the voice of the customer and business within the Agile team, responsible for translating complex Medicaid processes and stringent compliance requirements into well-defined, prioritized features and user stories. The Product Owner will provide leadership to ensure the platform enhances operational workflows, minimizes claim denials, expedites reimbursement processes, and delivers tangible, measurable value to clients. Responsibilities • Own and manage the team backlog, translating program features and stakeholder needs into detailed user stories with clear acceptance criteria. • Apply working knowledge of Medicaid enrollment, eligibility verification, out-of-state program variations, and billing workflows to guide product decisions. • Actively participate in Program Increment (PI) Planning, system demos, and inspect-and-adapt events to support successful delivery across the Agile Release Train. • Partner with Product Management, Enrollment/Billing SMEs, compliance leaders, engineering, and client-facing teams to ensure alignment and value delivery. • Ensure product increments meet business needs, regulatory requirements, and the Definition of Done (DoD). • Champion Agile best practices and identify opportunities to optimize team performance and solution impact. • Effectively foster dialogue and communication between internal business customers, Technology Teams, and our application vendors. • Lead product discovery and translate complex healthcare use cases into clear epics, user stories, and acceptance criteria. • Partner with engineering to develop scalable, secure, and regulatory-compliant solutions. • Manage backlog grooming, sprint planning, and agile ceremonies in tools like Jira or Azure DevOps. • Create and manage comprehensive technical product documentation, including architecture overviews, workflows, release notes, and user guides. • Perform root cause analysis on production incidents and propose solutions to prevent recurrence. • Define business, functional and technical systems requirements accompanied with solution detail, diagrams. • Collaborate with product, engineering and business partners to understand data needed to make product, design and prioritization decisions. • Assess data availability and quality, and work with data engineers to ensure required data sets are extracted and transformed, if needed, for analysis. Requirements • Bachelor's degree in Business, Public Health, Healthcare Administration, Computer Science, or a related field. • 7+ years of experience as a Product Owner, Business Analyst, or similar role in an Agile leader environment. • Certified SAFE Product Owner/Product Manager (PO?PM) or similar industry standard certification. • Strong understanding of the U.S. Medicaid landscape, with particular focus on Out of State Medicaid programs, enrollment challenges, and hospital billing processes. • Experience in healthcare, health tech, or payer-provider operations is highly preferred. • Ability to balance competing priorities and communicate tradeoffs clearly to technical and non-technical audiences. • Proficiency with Agile tools such as Jira, Azure DevOps, or Rally. Nice-to-haves • Prior experience developing or managing technology solutions for Medicaid eligibility, enrollment, or billing. • Familiarity with healthcare revenue cycle workflows, Medicaid state-specific rules, and CMS guidelines. • Strong analytical mindset with an
