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Garage Attendant - DPD - 5154002-0

May 19, 2026

Under general supervision, assists in and around a tow yard; performs general record keeping for vehicles on the yard and responsible for assisting individuals with the Kiosk machine.

Examples of Duties:

Document, identify, and verify vehicle information to ensure that the record contains correct data for inventory and quality control.
Obtain or verify vehicle ownership, lien holder, or other information for notification purposes.
Monitoring the lot to assure proper placement and accurate inventory of vehicles.
Directing DPD and other towing companies where to properly place vehicles in the lot.
Coordinate vehicle releases to ensure that all citizens and vendors are served in a timely and orderly manner.
Assess and document the condition of all vehicles at time of release.
Ensure that the correct vehicle is released to the authorized agent.
Answer inquiries by citizens and Tow Truck drivers, regarding vehicle status.
Assisting citizens with the Kiosk machine and walking them to their cars.

Minimum Qualifications:

Completion of two years of high school. High school graduation or GED preferred. One year of experience in lubricating and washing automotive equipment is preferred.

Qualifications (preferred):

High school graduation or GED.
One (1) year of experience in Customer Service.

Knowledge, Skills, and Abilities

Technical
- Ability to read and interpret work-related document and policies.
- Skill in using Microsoft Office.
- Ability to quickly learn job related database, software, technology.
- Ability to effectively utilize equipment such as handheld devices and printers in order to enter, query and manipulate data and to provide associated documentation.
Communication, Customer Focus and Interpersonal
- Ability to communicate ideas verbally in an effective manner so others can understand.
- Ability to listen and understand information and ideas through spoken words.
- Ability to communicate ideas and information in writing so others will understand.
- Customer focus and a dedication to exceptional service delivery.
- Ability to interact with residents in a courteous, tactful, and concerned manner.
- Ability to remain calm when working in stressful and often emotionally charged situations.

Licenses, Certifications, and Other Special Requirements:

Valid State of Michigan Operator License required at time of application. Persons subsequently hired in this title shall be required to obtain a State of Michigan Chauffeur’s License with a Class 1 or 2 endorsement, or, a Commercial Driver License with a Group A endorsement and airbrake qualification. (In addition, P endorsement required for placement in the Department of Transportation).
Successful applicants must meet physical standards prescribed by the Michigan State Police Motor Carrier Division and must possess and carry a valid current Medical Examiner’s Certificate certifying physical fitness for driving in accordance with State of Michigan Motor Carrier Safety Act-1988.
Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.
The Detroit Police Department's pre-employment background screening process includes a review of your social media account(s).To continue with the application process, you must provide all names and/or social media handles associated with your social media account(s); including but not limited to any of the following social media platforms:Facebook, Instagram, Tik Tok, Twitter, Google, YouTube, Snapchat, LinkedIn, etc.

Supplemental Information:

Evaluation Plan

Interview: 70%
Evaluation of Training, Experience & Personal Qualifications: 30%
Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

Veteran Points: 0 – 15 points
Detroit Residency Credit: 15 points

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