French Bilingual Customer Service Specialist at KellyConnect Bay County, FL

November 12, 2025

Other Jobs To Apply

No other job posts for this day.

Key Job Details:

Start Date: Immediate openings available
Compensation: a competitive salary
Position: French Bilingual Customer Service Specialist
Company: Kellyconnect Bay County, FL
Location: Remote

French Bilingual Customer Service Specialist job at KellyConnect. Bay County, FL. Job Description Job Description Think the best job opportunities are far away? Think again! Great opportunities are right here in your backyard. KellyConnect is hiring remote Bilingual Customer Service Specialists to join our team. Let us help you grow at work and discover whats next in your career. Must reside in Alberta, New Brunswick, Ontario, Nova Scotia, or Manitoba Province. Compensation/Scheduling & Training Details: Payrate: $22.04/hr. Location: Work from Home Schedule: A minimum of 38 hours/week will be scheduled between 12pm-10pm CST * Due to business needs schedules will be comprised of evenings, weekends, holidays and overtime will be scheduled as necessary. Start & end times will vary. To ensure you are set up for success there will be 5 weeks of paid training. Training will be comprised of self-led activities/instructor -led curriculum & on the job training. Why you should apply to be a Bilingual Customer Service Specialist: Growth opportunities available. Call center career mapping for quality assurance, training & leadership opportunities for those desiring career development. Work from home positions- you provide the internet, and we provide the equipment! As your career progresses & competencies are assessed there is earning potential up to $21.45/hr. within the program KellyConnect offers paid time off & paid holidays as well as voluntary health & retirement benefits. Access to our Perk spot program which offers discounts and rebates on goods & services from todays best-known brands as well as opportunities to take advantage of our education and learning discounts. Whats a typical day as a Bilingual Customer Service Specialist? Interacting with hundreds of callers daily and using techniques like active listening and critical thinking to bring resolutions to a wide array of customer service inquiries. Actively resolving complaints and concerns within the queue. Investigating billing & fraudulent activity concerns. Processing account requests. Providing guidance with product features & properly diagnosing hardware/software issues. Screen sharing to resolve technical issues as needed. Coordinating appointments for further troubleshooting & maintenance. Researching articles and work instructions to efficiently resolve inquiries. Properly documenting notes and effectively summarizing conversation details. Openly accept feedback, coaching & training to further develop skills. This job might be an outstanding fit if you: Have the ability to build rapport and trust with people quickly. Able to articulate your thoughts clearly and concisely in both languages (French and English). Solicit feedback openly and adjust accordingly. Have a High School Diploma or GED Have hardwired home internet with a download speed of at least 40 mbps Working knowledge of technology and strong digital literacy Familiarity with iOS and/or MacOS, or comparable technology, is preferred but not required. What happens next? Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. If you choose to apply please: Interview from the workspace that you plan to work from Have your photo ID with you Have a piece of mail to verify your address Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Bilingual Customer Service Specialist today! Get a complete career fit with Kelly ® . Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, were obsessed with where it can take you. To us, its about more than simply accepting your next job opportunity. Its the fuel that powers every next step of your life. Its the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center. Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo. Apply Job!

Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...