Forward Deployed Engineer (Remote) (India time zones)

About the role

SigNoz is a global open source project with users in 30+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.
In less than a year of our launch, we have reached 22000+ Github stars, 6000+ members in the slack community and 150+ contributors.

Why us?

  • Opportunity to work in a global dev infra product
  • Backed by YC and some of the prominent VCs in the Bay Area
  • We are completely remote. No offices
  • Work directly with engineering teams at high-growth companies

We're looking for someone who is:

  • Technical enough to architect observability solutions - you'll work directly with engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.
  • Excellent at technical documentation - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.
  • Capable of hands-on implementation - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.
  • Product-minded - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.

Who would be a good fit

  • 2-6 years experience in technical roles - DevOps, SRE, Platform Engineering, or Solutions Engineering backgrounds
  • DevOps/Platform engineering background - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)
  • Strong programming skills - comfortable contributing to customer codebases in multiple languages (Go, Python, Node.js, Java)
  • Excellent technical writing - can create clear, actionable documentation that engineers actually use
  • Systems thinking - can understand complex distributed architectures and design monitoring strategies that scale
  • Strong learning skills - can quickly understand new customer environments and adapt solutions accordingly

Who may not be a good fit

  • People who prefer working in isolation rather than directly with customers
  • People who struggle with technical writing or documentation
  • Candidates who avoid hands-on coding or technical implementation
  • Those who prefer following established processes rather than creating new solutions
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...