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Event Operations Specialist

May 19, 2026

Event Operations Specialist

The Event Operations Specialist will support and assist the Sr. Manager and Manager of Attraction Event Operations in scheduling, planning, facilitating, and executing events and conferences for Answers in Genesis: at the Creation Museum, Ark Encounter, Head Quarters, and the Answers Academy.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

Promote the mission and standards of Answers in Genesis.
Create a SERVE culture environment in all work done.
Approach all tasks with a second mile mindset.
Prioritize personal integrity in all interactions and assignments.
Execute exceptional guest service & hospitality to all event guests and day guests of the Ark Encounter, Creation Museum, and Headquarters.
Serve as Event Operations Lead for assigned events, collaborating with internal and/or external event planners to ensure that Event Plans and supporting documents are created in a timely manner, are revised as needed and kept up-to-date, and that event information is communicated frequently to the appropriate Attraction Operations teams and individuals. Gather and clearly organize all details necessary to publish thorough and accurate Event Plans, providing pertinent information to all Operations and appropriate AiG departments.
Attend and participate in event planning and event operations meetings for Creation Museum (CM), Headquarters (HQ), and Ark Encounter (AE) events. Initiate and facilitate phone calls, emails, and planning meetings with Event Planner Clients.
Help maintain the Events and Event Operations calendars and assist with scheduling meeting rooms for all Legacy Hall and Moris Whitcomb (CM) Ark Encounter (AE). Maintain and keep organized OneNote files and SharePoint files. Successfully manage tasks and projects in Click Up.
Coordinate and communicate parking arrangements and secure and distribute appropriate credentials for speakers, artists, VIPs, and exhibitors.
Order and receive wayfinding and operational signage in Click-Up for all assigned events.
Develop a knowledge of all artists, speakers, and client contracts sufficient to execute contract requirements on time and as written.
Assist the Manager of Attraction Event Operations in developing seating plans and coordination for ticketed and large-scale events.
Serve as Event Producer, Front-of-House Lead, and/or Back-of-House lead as assigned.
Schedule post-event recap meetings, and ensure suggested improvements are noted for future events.
Proofread & Approve the Daily Schedules at the Creation Museum and the Ark Encounter ensuring that they are accurate and facilitate changes/corrections, as necessary.
And all other duties and responsibilities as assigned by management.

Qualifications

Must agree with and be able to sign our Statement of Faith.
Maintains a personal relationship with Jesus Christ.
Regularly attends a local Bible-believing church.
Available to work at the Creation Museum or Answers Center as needed.
Available on Weekends and Evenings during events at the Answers Center & Creation Museum.
Able to stay calm under pressure.
Proficient with Microsoft Office 365.
Able to lift and move objects up to 50 Lbs.
Able to stand or sit for prolonged periods of time.
Work as a team member with the ministry's objective.
Able to multitask.
Mission focused and process driven.

Education & Experience

Leadership Experience or Comparable Education.
Professional event experience, preferably in a cultural or academic institution or in a work environment.
Knowledge of events and/or theatre industry a plus.

Items Needed for Possible Employment

Completion of on-line application, https://answersingenesis.org
Salary Requirements
Salvation Testimony
Creation Belief Statement
Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website). https://answersingenesis.org/about/faith/
Completion of a Background Check and Pre-Employment Drug Screen

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...