EMEA IT SUPPORT & SERVICE 3500 / 3750 a month

November 6, 2025

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This a Full Remote job, the offer is available from: EMEA

We work together with our clients in the same system: Your application will be seen by them directly.

For all our Support & ICT jobs see:

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Our client is a leading end-to-end global supply chain solutions and eCommerce provider, and they are now searching out awesome talent to join its vibrant global team.

This company has been recognized by Intel with a prestigious supplier award, which places them in a class of 20 global companies that are recognized by Intel for excellence.

For their EMEA base in the Venlo / Venray region we are now searching for a legendary IT Support / Helpdesk specialist.

What will you do?

Remote support of new site in Amsterdam

Willing to travel there when needed / required

Core Duties and Responsibilities:

1. Responsible for the installation of Personal Computers, Printers, User

authorization and network connections

2. Tasks:

Install Personal Computers

Install software on PCs

Install printers and other peripherals

Support users on hardware and software related questions & incidents

Track & manage user incidents

First phone line & network support

Administer users and user rights

Install and monitor OS/AV updates & patches

Ad hoc assigned miscellaneous tasks

Participating in Corporate IT projects related to local sites

3. Authority:

Require full and timely completion of the tasks of colleagues, which

precedes their own tasks and are essential for the performance of their

duties, and at all levels and departments.

Block any PC or laptop from the network, in case of security / virus

infection risks

4. Responsibilities:

Making sure that all incoming tickets / tasks from user are solved with

effort and based on priority and will not impact the business

Technical Skills - Essential

1. Bachelors degree in MIS, CS, or Engineering, or equivalent experience

required (mbo)

2. Standard knowledge of general information technology

3. High level of Knowledge of all MS Office applications

4. Windows OS and Windows server OS - administrator level knowledge

5. Standard Networking knowledge

6. Active Directory knowledge

Interested? Apply now and we will contact you within 24 hours.

This offer from "Futures Works Global" has been enriched by Jobgether.com and got a 77% flex score.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...