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Communications/Content Specialist

July 3, 2026

CompanyFederal Reserve Bank of Kansas CityThe Federal Reserve Bank of Kansas City is looking for a self-motivated, versatile content specialist to support the creation and execution of internal and external communications. This role is part of the Kansas City Fed's content team, helping to engage audiences through multiple channels including web, internal channels, print, social media, email marketing and more.Key ActivitiesSupports the development and execution of the Kansas City Fed's internal and external communications strategy.Serves as a communications partner to lines of business to provide consultation, support and guidance on effective communication strategies.Creates communications plans for key strategic initiatives, working with business lines to identify key stakeholders, outline socialization timelines, and craft key messages to the right audience.Develops sensitive Bankwide communications related to organizational and leadership changes and drives review/socialization processes. Establishes and coordinates related timelines, working closely with multiple stakeholders, including all levels of Bank leadership and communications contacts at other Reserve Banks and the Board of Governors in Washington, DC.Develops, reviews and supports content across formats and channels to ensure quality, consistency, and alignment.Identifies and elevates stories from across the organization to drive awareness and recognition.Utilizes metrics to analyze audience engagement and implements improvements based on findings.Makes recommendations for effective communication strategies.Participates in or leads content and planning meetings.Maintains editorial calendars to meet external and internal communication goals.Monitors and analyzes media trends to continue effective internal and external communications.QualificationsAt least 3 years of relevant experience.Bachelor's degree in journalism, communications, English, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.Capable of working independently or collaboratively and taking initiative to identify opportunities and creative solutions, with general supervision and direction. May consult with management or more senior staff in decision making.Please provide samples of communication plans, articles or other communications from previous employment.Preferred QualificationsCollaborator with strong project management skills.Strong ability to build and manage cross functional relationships.Experience in corporate or government internal or external communications,Agility to handle sensitive and confidential information and experience working with executive leadership.Proficiency in Content Management Systems such as Wagtail, Sitecore or WordPress.Additional Information:How We Work:Onsite, full time (with 5 days per month remote work flexibility) Location(s): Kansas City, MO; Omaha, NE; Denver, CO; Oklahoma City, OK. Remote Only Eligible: NoPay Range:$60,400 - $85,910/Experienced level$73,500 - $104,720/Senior level$85,300 - $121,330/Advanced levelFinal offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.ScreeningRequirements: Certain eligibility requirements apply. Sponsorship:Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.About Us:Total Rewards & BenefitsWho We AreWhat We DoFollow us on LinkedIn, Instagram, X (formerly Twitter), and YouTubeFull Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryCommunications/Public Relations Family GroupWork ShiftFirst (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.Privacy Notice

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...