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Case Manager, Registered Nurse

May 19, 2026

We are so glad you are interested in joining Sutter Health!Organization:CPMC-California Pacific Med Center - Mission BernalPosition Overview:Coordinates the utilization management, resource management, discharge planning, post-acute care referrals and care facilitation. Oversees the management of acute patient populations across the care continuum with a focus to provide coordinated and integrated care to prevent unnecessary admissions or readmissions. Provides discharge planning coordination and Intervention for the high risk patient presenting to the Emergency Department. Strives to promote patient wellness, improved care outcomes, efficient utilization of health services and minimized denials of payment among a patient population with complex health needs.Job Description:EDUCATION:<ul><li>Other: Graduate of an accredited school of nursing</li></ul> CERTIFICATION & LICENSURE:<ul><li>RN-Registered Nurse of California</li></ul><ul><li>CCM - Certified Case Manager (certification may be required by entity and time to acquire may be dependent on qualifications for exam)</li></ul> TYPICAL EXPERIENCE:<ul><li>2 years recent relevant experience</li></ul> SKILLS AND KNOWLEDGE:<ul><li>A broad knowledge base of health care delivery and case management within a managed care environment.</li></ul><ul><li>Comprehensive knowledge of Utilization Review, levels of care, and observation status.</li></ul><ul><li>Working knowledge of laws, regulations and professional standards affecting case management practice in an integrated delivery system: including but not limited to: Centers for Medicare and Medicaid Services (GR) Grouper (CMS), Title 22, CHA Consent Manual, California Department of Public Health (CDPH) and The Joint Commission (TJC).</li></ul><ul><li>A broad knowledge base of post-acute levels of care and associated regulatory compliance requirements.</li></ul><ul><li>Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including patients/families/caretakers, physicians, nurses and other ancillary partners.</li></ul><ul><li>Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families.</li></ul><ul><li>Demonstrates commitment to service excellence in all patient, family and employee interactions and in performing all job responsibilities.</li></ul><ul><li>Functions in a manner to promote quality patient care and assure a positive patient experience.</li></ul><ul><li>Verbal and written communication skills.</li></ul><ul><li>Interpersonal communication and negotiation skills.</li></ul><ul><li>Must have time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities.</li></ul><ul><li>Intermediate computer skills.</li></ul><ul><li>Ability to promote teamwork and to effectively function in teams.</li></ul><ul><li>Ability to interact effectively with key internal and external constituents using collaboration, and customer service skills that promote excellence in the patient experience.</li></ul> Job Shift:DaysSchedule:Part TimeShift Hours:8Days of the Week:Monday - Friday, VariableWeekend Requirements:Every other Weekend, Rotating WeekendsBenefits:YesUnions:YesPosition Status:Non-ExemptWeekly Hours:32Employee Status:RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $82.84 to $112.10 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...