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Altra: Field Service Representative – Richmond

July 3, 2026

<div>At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we’re all working together as the best versions of ourselves, we can feel empowered both individually and as a community. </div><div> </div><div>So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people driven to discover more about ourselves and the world around us, Altra just may be the place for you. </div><div> </div><div>To learn more about our values and our culture, visit <a href="https://vfc.wd5.myworkdayjobs.com/altra_careers" target="_blank" rel="noopener noreferrer">Altra Careers</a> or <a href="https://www.altrarunning.com/homepage.html" target="_blank" rel="noopener noreferrer">www.altrarunning.com</a>. </div><div>What will you do? </div><div>A day in the life of a Field Service Representative (Richmond) at Altra looks a little like this. </div>The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the Virginia Region. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations.The FSR partners closely with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra’s presence in the market. This position reports to the Regional Field Service Manager.While this position is fully remote, the ideal candidate for this role will reside in the great Richmond area to better support their client base. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work Let’s break down that day-in-the-life a bit more. Retail & Territory Execution<ul><li>Support retail partners through in-person store visits, product demos, and sales floor engagement</li><li>Deliver clear, engaging product presentations to educate and motivate retail staff and consumers</li><li>Implement merchandising and promotional activations using product and point-of-purchase materials</li><li>Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities</li></ul>Community & Brand Engagement<ul><li>Build excitement and awareness for Altra by engaging retail and community partners</li><li>Represent Altra at local and select national events, races, and expos</li><li>Support consumer trial and education through community activations and experiential opportunities</li><li>Foster meaningful, long-term relationships that drive advocacy and repeat sell-through</li></ul>Collaboration & Strategic Partnership<ul><li>Partner with Sales Representatives to develop and execute effective service plans for the territory</li><li>Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations</li><li>Serve as the “eyes and ears” of the business by gathering and sharing insights on product performance, competitor activity, and industry trends</li></ul>Operational Excellence<ul><li>Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly)</li><li>Maintain organization, readiness, and professional presentation of all field assets and demo footwear</li><li>Manage travel, expenses, promotional materials, and product seeding with fiscal responsibility</li><li>Consistently meet deadlines for projects, reports, and action items</li></ul><div>What do you need to succeed? </div><div>We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 1+ year of specialty retail experience (run or outdoor specialty preferred) and 2+ years of marketing, sales, or field service experience.</div>The foundation skills you will need in this position are: <ul><li>Familiarity with the Altra product line</li><li>Experience fitting and selling technical footwear</li><li>Strong time management, planning, and organizational skills</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently while collaborating effectively with a team</li><li>Proficiency in Microsoft applications (including Outlook)</li><li>Self-motivated, proactive, and driven to take initiative</li><li>Reliable transportation</li><li>Bachelor’s degree or related experience in Marketing, Sales, Business, Kinesiology, or related field preferred</li></ul><div>Now WE have a question for YOU. </div><div>Are you in? </div>#LI-DD1 Hiring Range:$60,000.00 USD - $75,000.00 USD annuallyIncentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on <a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.myvfbenefits.com%2F&data=05%7C01%7CElizabeth_Greeson%40vfc.com%7Cf5eada13266c4a4c708208dba2795ffe%7C7d97f40069b44df4a009c9806ec70783%7C0%7C0%7C638282414406357350%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=uGFxbIARVqfbF3chNeTxwJ4XZTj%2FUdx7xqKQBPjxqZ4%3D&reserved=0" target="_blank" rel="noopener noreferrer">www.MyVFbenefits.com</a> and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at <a href="http://peopleservices@vfc.com" target="_blank" rel="noopener noreferrer">peopleservices@vfc.com</a>. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...