Airline Account Manager

October 29, 2025

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Job Description:

We are seeking a motivated and experienced Corporate Travel Account Manager to join our client's team. The successful candidate will be responsible for building and maintaining strong account management relationships with corporate clients, ensuring service excellence, driving account growth and delivering strategic value.

Account manage a portfolio of key corporate clients, ensuring optimisation, satisfaction, retention, and growth.
Build strong relationships with clients through regular reviews and proactive engagement.
Introduce relevant services where beneficial and ensure smooth resolution of issues.
Manage client implementation and ensure tailored solutions are delivered in collaboration with internal colleagues.
Analyse client travel data to provide actionable recommendations.
Stay current with industry trends, travel technology and represent the business at external events.
Provide active input and support to digital marketing.

Requirements:

Proven corporate travel/airline sector experience
Strong knowledge of airline/business travel, corporate client needs and TMC service delivery
Excellent communication, negotiation, and presentation skills
Commercially focused with excellent relationship-building skills
Ability to work in a fast-paced environment and manage competing priorities
Experience in travel data analysis and reporting tools
Proficient in Microsoft Office Suite and CRM systems
SLA and RFP experience
GDS knowledge (Amadeus preferable)
Experienced with emerging travel technology and automation tools would be advantageous

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